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Discount ISP: AMEX (American Express) Online

Free ISP 3Use this comprehensive information to determine if AMEX Online is the right discount isp for you. Use the links provided for more info or to signup for AMEX Online.

UPDATE: American Express Online closed down on November 30, 2001. If you are looking for a new ISP, check out arcZip.

Discount ISP: AMEX (American Express) Online
Upside
Fast and reliable
Downside
Cardholders Only
Rating
American Express AMEX Online
Important Links
Homepage, Download
Advertising
No ad banners
High Speed Access
Verizon DSL from $12.99!
Email
POP3 and Web Mail
Webspace
5 MB
Usenet News Groups
Yes
Technical Support
AMEX Online Help Page
AMEX Online FAQs
AMEX Network Status
American Express Online offers free customer support 24 hours a day, seven days a week via toll-free telephone or e-mail:
 - E-mail: [email protected]
 - Phone: 1-800-281-0258
 - Feedback: [email protected]
Contact Info
AMEX Online Contact Page
Customer Support for American Express Online is available 24 hours a day, seven days a week via phone or e-mail:
 - E-mail: [email protected]
 - Phone: 1-800-281-0258
 - Feedback: [email protected]
Supported Operating Systems
Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 Professional
Access Numbers
AMEX Online Access Numbers
AMEX Online Access Number Coverage
Request a New Access Number
Comments
UPDATE: American Express Online closed down on November 30, 2001. If you are looking for a new ISP, check out arcZip. AmexOL provided the following details on their site: 

"We regret to inform you that American Express® has decided to discontinue the AmexOL pilot on November 30. Unfortunately, one of our vendors that was key to our providing the ISP service has filed for bankruptcy and we are not able to guarantee a reliable long-term operating service based on their financial situation."

NOTE: American Express Online requires you to be a card holder. They are not currently taking new members, but you can Apply Online for an American Express Card with no annual fee now, so you are ready at when they reopen enrollments. However, it's been a while since they have taken new members, and it isn't clear when they will begin taking new members again.

American Express Online offers discount internet access with fast, reliable connections. Unlike the large banner ads that most free internet service providers have, AMEX Online does not have a banner ad bar (just like most other discount ISPs.)

If you use less than 75 hours a month, internet access is a reasonable $12.95 per month. However, unlimited internet access is $23.45 per month, but you only have to pay the extra $10.50 on months that you go over 75 hours. Therefore, this ISP is best for those that have moderate usage requirements.

Both web mail and POP3 email are available, so you can use whichever you prefer. AMEX Online also offers Usenet newsgroups through their news server. Although they do not currently support the Macintosh operating system or Canadian dialup numbers, they plan to offer these depending on the response to their initial phase of service.

AMEX Online is available exclusively for American Express card holders. This isn't really a disadvantage because you can easily Apply Online for an American Express Card with no annual fee. Taking a few minutes to apply for a card is well worth it, because of the quality and service of they offer. Our testing shows and user feedback generally confirms that AMEX Online offers some of the fastest, most stable connections. Plus if you ever have any problems, they have friendly customer service available for free 24/7 via phone or email.

Go To AMEX Online

Please tell us if any of this information has changed. Always read the information provided by the ISP along with license and terms of service agreements before you sign up.

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